FAQ | Sii-Shells

What are your opening hours?

We are open Monday to Saturday from 9:00 AM to 4:00 PM. We are closed on Sundays.

Where are you located?

Sii-Shells is located in the heart of Weybridge at 92 Church Street, Weybridge, KT13 8DL.

Do you offer home delivery?

Yes, we offer home delivery within a 10-mile radius of our shop. Orders can be placed over the phone 07467 423715 and will soon be available online.

What types of fish and seafood do you sell?

We offer a wide variety of fresh fish and seafood, including cod, salmon, haddock, mackerel, prawns, scallops, and much more. We also have seasonal specialties and locally sourced options.

How fresh is your fish?

Our fish and seafood are sourced daily from trusted suppliers and local fishermen to ensure the highest quality and freshness.

Can I place an order in advance?

Yes, you can place an order in advance by calling us at 07467 423715 to ensure we have your preferred items ready for you. Online ordering will soon be available!

Do you offer any preparation services?

We provide a range of preparation services, including filleting, deboning, and descaling, free of charge. Just let us know your preferences when you place your order.

Do you have any sustainable or ethically sourced options?

Yes, we are committed to sustainability and offer a variety of sustainably sourced fish and seafood. Look for the sustainable label in our store or ask our staff for more information.

Do you sell any non-seafood items?

In addition to fish and seafood, we offer a selection of complementary items such as sauces, marinades, and seasonings. We also have a range of gourmet products and local specialties.

How can I stay updated on special offers and new arrivals?

You can sign up for our newsletter on our website or follow us on social media (Facebook and Instagram) to stay informed about special offers, new arrivals, and events.

Do you offer any cooking tips or recipes?

Yes, our knowledgeable staff are happy to provide cooking tips and recipes to help you make the most of your purchase. We also share recipes on our website and social media pages.

What payment methods do you accept?

We accept cash, credit and debit cards, and contactless payments. For home delivery, payments can be made over the phone.

Can I return or exchange a product if I’m not satisfied?

Customer satisfaction is our priority. If you are not satisfied with your purchase, please contact us within 24 hours, and we will do our best to resolve the issue.